Terms & Conditions

1. Acceptance of Terms

By visiting, browsing, interacting with, submitting inquiries through our website (https://bleubyte.com), or contracting our software development, UI/UX design, mobile application engineering, cloud infrastructure, AI solutions, or industry software solutions (including BleuBus Fleet Management and BleuHotel PMS), you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and Acceptable Use Policy.

If you do not agree with any part of these Terms, you must immediately discontinue using our website and digital services.

2. Eligibility and Authority

You represent and warrant that:

• You are at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872, or the laws of your local jurisdiction.
• If you are accessing or using our services on behalf of a company, partnership, enterprise, or other legal entity, you possess all necessary authority, authorization, and board sanction to bind such entity to these Terms.
• All information you submit through contact forms, quote requests, demo bookings, or job applications is authentic, current, and complete.

3. Scope of Services & Engagement Model

BleuByte provides enterprise software engineering, bespoke digital transformation, API integration, and proprietary software products. Our service engagements operate under two primary streams:

1. Bespoke Development & Consulting Services: Governed by separate customized Master Services Agreements (MSA), Statements of Work (SOW), or written project quotation sheets executed between BleuByte and the client. In the event of a conflict between these general website terms and an executed SOW/MSA, the specific terms of the executed SOW/MSA shall prevail.
2. Proprietary Software Demonstrations & Inquiries: Features showcased on our website (including Fleet Management, Hotel PMS, AI chatbot capabilities) represent demonstrations, architectural capabilities, and product overviews. Commercial licenses, service levels, deployment options, and hosting configurations are formalized through tailored software license agreements.

4. Consultations, Proposals & Project Quotes

Any estimates, quotes, timetables, or project timelines provided through our website, email discussions, or discovery calls are indicative approximations based on preliminary specifications. A formal timeline and binding commercial fee schedule is only established upon complete technical scoping and mutual signature of an applicable SOW.

5. Client Responsibilities & Data Inputs

For custom development, consulting, or software deployments, the client is responsible for:

• Providing timely access to necessary documentation, brand assets, APIs, server credentials, and specifications required for project execution.
• Ensuring that all data, images, trademarks, and third-party APIs provided to BleuByte do not infringe the intellectual property or privacy rights of any third party.
• Conducting acceptance testing and providing sign-offs in accordance with project milestones agreed in writing.

6. Intellectual Property Rights

BleuByte Property: All content, source code, visual design, animations, illustrations, software blueprints, logos, brand markers, and proprietary UI frameworks present on this website are the exclusive property of BleuByte or its licensors, protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and international copyright treaties.

Custom Client Deliverables: Intellectual property ownership of custom software code developed for a client is transferred in accordance with the specific terms of the executed SOW/MSA, strictly upon receipt of full and final payment of all agreed fees.

Pre-existing Code & Frameworks: BleuByte retains ownership of its foundational libraries, reusable modules, algorithms, and development toolkits that were developed independently of the client engagement.

7. Third-Party Integrations and External Services

Our software architectures and blog discussions may reference or interface with third-party platforms, APIs, payment processors (e.g., Razorpay, PayU, Stripe), SMS/WhatsApp gateways, and cloud hosting providers (e.g., AWS, Azure, Google Cloud).

BleuByte does not own, operate, or control these third-party services. Your relationship with third-party service providers is governed solely by their respective terms and conditions. BleuByte is not liable for third-party service downtime, API deprecation, tariff revisions, or processing failures.

8. Commercials, Invoicing & Taxes

• All commercial invoices issued to clients in India are subject to Goods and Services Tax (GST) at applicable statutory rates.
• International clients are invoiced in specified foreign currencies (e.g., USD, EUR, GBP) subject to applicable foreign exchange guidelines and wire transfer regulations.
• Invoices must be settled within the timeframe specified in the relevant invoice or SOW. Late payments may result in temporary suspension of active development sprints or hosting support.

9. Service Availability & Maintenance

While we strive for 99.9% uptime across our web properties and hosted demonstration sandboxes, we do not guarantee uninterrupted, error-free, or continuously accessible services. Routine maintenance, server updates, cloud network disruptions, or emergency cyber defence actions may cause temporary service interruptions.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE INDIAN LAWS, THIS WEBSITE, ITS CONTENT, AND DEMONSTRATION MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

BleuByte disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of market estimates or industry blog articles. No advice or information obtained from BleuByte staff or the website shall create any warranty not expressly stated in a formal written contract.

11. Limitation of Liability

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LAWFULLY LIMITED UNDER INDIAN LAW.

TO THE EXTENT PERMITTED BY LAW:

• IN NO EVENT SHALL BLEUBYTE, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA LOSS, BUSINESS INTERRUPTION, REPUTATIONAL DAMAGE, OR THIRD-PARTY API OUTAGES.
• FOR GENERAL WEBSITE USERS, BLEUBYTE'S MAXIMUM AGGREGATE LIABILITY ARISING FROM USE OF THE WEBSITE SHALL BE LIMITED TO ₹1,000 INR (OR EQUIVALENT IN LOCAL CURRENCY).
• FOR CONTRACTED CLIENTS, TOTAL AGGREGATE LIABILITY SHALL BE GOVERNED BY THE LIMITATION OF LIABILITY CLAUSE SPECIFIED IN THE APPLICABLE MASTER SERVICES AGREEMENT OR SOW (TYPICALLY CAPPED AT THE FEES PAID IN THE 3 TO 6 MONTHS PRECEDING THE CLAIM).

12. Indemnification

You agree to defend, indemnify, and hold harmless BleuByte, its affiliates, directors, officers, and employees from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of: (a) your violation of these Terms; (b) your violation of applicable laws or third-party rights; (c) any content or materials you submit through our platform that infringe third-party intellectual property or privacy rights.

13. Force Majeure

Neither party shall be held liable for failure or delay in performing obligations (other than payment obligations) caused by events beyond reasonable control, including acts of God, floods, fires, epidemics, natural disasters, telecommunication network failures, power grid breakdowns, government embargoes, cyberattacks, wars, civil unrest, or statutory lockouts.

14. Termination & Suspension

We reserve the right to suspend or terminate your access to our website, portals, or inquiry channels without prior notice if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or breached our Acceptable Use Policy.

15. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the substantive laws of India, without regard to its conflict of law principles.

In the event of any controversy or dispute, the parties shall first endeavor to resolve the matter amicably through good-faith executive negotiations within thirty (30) days.

If amicable resolution fails, the dispute shall be submitted to the exclusive jurisdiction of the competent courts situated at [CITY / JURISDICTION COURT], India.

16. Severability & Entire Agreement

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, Cookie Policy, and any executed SOW, constitute the entire understanding between the parties regarding the subject matter hereof.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time to reflect operational, legal, or regulatory changes. Updated terms will be posted with an updated "Last Updated" timestamp. Continued use of the website or services following such revisions constitutes your acceptance of the revised terms.